Terms of service

Terms of Service – Spark Store

Last Updated: May 2026

Welcome to Spark Store. These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from Spark Store, you agree to comply with these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. General Information

Spark Store is an online ecommerce and dropshipping platform offering various lifestyle, home, gadget, and utility products across India.

Throughout the website, the terms:

  • “We”
  • “Us”
  • “Our”

refer to Spark Store.

The terms:

  • “You”
  • “Customer”
  • “User”

refer to anyone accessing or purchasing from our website.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old
  • You are legally capable of entering into binding contracts
  • The information provided by you is accurate and complete

3. Products & Pricing

We try our best to display product details, colors, descriptions, and pricing accurately.

However:

  • Product colors may slightly vary due to screen settings
  • Prices may change without prior notice
  • We reserve the right to modify or discontinue products anytime

4. Order Acceptance

After placing an order, you will receive an order confirmation.

However, Spark Store reserves the right to:

  • Cancel suspicious orders
  • Refuse service
  • Limit quantities
  • Cancel orders due to stock unavailability or pricing errors

If payment has already been made, the amount will be refunded accordingly.

5. Shipping & Delivery

Delivery timelines mentioned on the website are estimated only.

We are not responsible for delays caused by:

  • Courier partners
  • Weather conditions
  • Natural disasters
  • Government restrictions
  • Incorrect customer information

Please refer to our Shipping Policy for more details.

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers can request returns within:
✅ 7 days of delivery (subject to eligibility conditions)

Refund approval depends on:

  • Product condition
  • Verification process
  • Proof provided by customer

7. Cash on Delivery (COD)

COD service is available on eligible orders and pincodes.

Spark Store reserves the right to:

  • Restrict COD for certain customers
  • Cancel fake or suspicious COD orders

Repeated order refusals may result in account restrictions.

8. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes
  • Submit false information
  • Abuse or misuse services
  • Attempt unauthorized access to the website
  • Copy or reproduce website content without permission

9. Intellectual Property

All content on Spark Store including:

  • Logo
  • Images
  • Product designs
  • Graphics
  • Text
  • Website design

is the property of Spark Store or its content suppliers and protected under applicable copyright and intellectual property laws.

Unauthorized use is strictly prohibited.

10. Third-Party Services

We may use third-party services including:

  • Payment gateways
  • Courier services
  • Analytics tools
  • Advertising platforms

Spark Store is not responsible for third-party service interruptions or policies.

11. Limitation of Liability

Spark Store shall not be liable for:

  • Indirect losses
  • Delayed deliveries
  • Technical website interruptions
  • Product misuse by customer
  • Temporary unavailability of services

Our maximum liability shall not exceed the amount paid for the purchased product.

12. Dropshipping Fulfilment

Spark Store operates on a dropshipping business model.

Products may be fulfilled directly through third-party suppliers and warehouse partners across India.

Because of this:

  • Packaging may vary
  • Delivery timelines may differ
  • Products may arrive separately

13. Privacy

Your use of our website is also governed by our Privacy Policy.

By using Spark Store, you consent to the collection and use of information as described in our Privacy Policy.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice.

Changes become effective immediately upon posting on the website.

15. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of courts located in India.

16. Contact Information

For any questions regarding these Terms:

📧 Email: mohnishdarji@sparkstore.in
🕒 Support Hours: Monday – Saturday, 10 AM – 7 PM